One the main international events in the field of ICT Business will be held in Paris (Porte de Versailles – Pavillon 7.1) from 8th – 10th April and it will focus on solutions, advice and technologies for optimal customer strategy.
For over 18 years the “Stratégie Clients” Trade Show has presented the history of changes and developments in the field of customer relations, an increasingly strategically important topic for companies wanting to differentiate themselves in their own target market.
This special edition of the show will celebrate every single aspect of “Customer Service excellence”: fluidity and individuality of the relationship, accuracy and responsiveness of the customer service, simplification of the dialogues between brand and customers, new modes of engagement, and loyalty marketing.
These will be all key elements explored in the upcoming Stratégie Clients 2014.
Pat Group will attend this important event as Sponsor and exhibitor in order to present its own innovative technologies of dialogue and interaction between companies and their customers regarding both customer care and self-service for an interactive and multichannel customer experience. The platforms that will be showcased represent the most versatile “company-customer” dialogue tools available on the market designed to improve customer satisfaction, reduce operating costs during the supporting stage and create new commercial opportunities in terms of lead generation.
“By participating as a sponsor to an event such as the one planned in Paris, Pat Group is demonstrating its committment to internationalization and its expansion towards new markets allowing us to promote our technological solutions beyond our national borders” said Patrizio Bof, Pat Group CEO.
